What kind of support does Prompten offer?
Prompten offers support for technical issues, questions regarding functionality, and guidance on getting started with prompt testing. For advanced workflow needs, PromptLab provides dedicated support.
How quickly can I expect a response to my inquiry?
We strive to respond to all inquiries submitted through our contact form within 24-48 business hours. Our team is dedicated to providing timely assistance.
I'm experiencing a bug. What should I do?
If you've encountered a bug, please submit a detailed report through the contact form, including steps to reproduce the issue and any relevant error messages. This will help our team diagnose and resolve the problem efficiently.
Can I suggest new features for Prompten?
We always welcome user feedback and feature suggestions! Please use the contact form to share your ideas. While we can't promise every suggestion will be implemented, all input is valuable for our product development.
What are the partnership opportunities with Prompten?
We are open to exploring collaborations that align with our mission to advance prompt engineering. Please use the contact form to outline your partnership proposal.